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Immigration Negligence

Embracing a new life through immigration can be an exciting yet challenging journey. Oftentimes, seeking the assistance of an immigration lawyer or consultant becomes necessary to navigate the complex process. Individuals who present themselves as Immigration Professionals are expected to meet a certain level of care. If they fail to fulfill their responsibilities, you may face damages like delays, refusals or even permanent ineligibility to immigrate to Canada. In the case that your hired immigration professional fails to meet their duties, you may be able to hold them accountable for immigration negligence.

At KSW Lawyers, we understand the impact that Immigration Negligence can have on individuals and their families. Our firm is proud to have one of only a handful of Immigration Negligence specialists in Canada. Our Immigration Negligence specialist is dedicated to providing the highest level of support and guidance to individuals who have been victims of immigration negligence. Trust us to be your advocates and let us navigate the complexities of immigration law for you.

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To proceed with a claim for professional negligence against an Immigration Lawyer or Consultant, you must first prove that your claim meets the following requirements for professional negligence:

1. A Duty of Care Exists Between Parties:
One must be able to demonstrate that the hired Immigration Professional owed them a duty of care. The regulating bodies for Immigration Lawyers and Consultants often have specific rules that outline when a client-professional relationship, and thus a duty of care, exists. This is usually established in the contract between the client and the immigration professional.

2.The Duty of Care has been Breached
Someone who presents themselves as having skill or knowledge in a particular service is held to a higher standard of care. It is expected that they will deliver a level of care that surpasses that of an average person. The immigration professional is responsible for performing their tasks with reasonable care and to expected professional standards. If a client can prove that these standards were not met, they may be able to claim damages. This can be done by demonstrating that the Immigration Professional fell below the standards of care expected of someone of their level of skill and qualification.

3.The Client Suffered a Loss or Damages as a Result
In addition to a breach of standards of care, an Immigration Negligence claim must establish that the client suffered a loss as a result. Damages can range from the loss of income or immigration status to permanent ineligibility to immigrate to Canada. Clients will likely also incur additional expenses by hiring a new Immigration Professional to correct errors made due to negligence. Plaintiffs should maintain thorough documentation of all expenses related to the initial professional's negligence as the court will award damages based on total losses incurred.
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What is immigration negligence
Immigration negligence is when a client of an immigration lawyer or immigration consultant makes errors which cause the client harm or financial loss. These errors are often because the clients are not getting the expert thorough help they need or paid for.

Immigration applications are tricky complex matters, they require excellent attention to detail as well as a person who is up to date on the ever changing regulations. Immigration applications are easily susceptible to mishandling by an immigration consult or lawyer. This mishandling of an application can harm a client’s interests, hurt their case or even cost them the ability to immigrate to Canada. This can happen through the actions or lack of action on the part of the immigration consultant or lawyer.
Difference between immigration negligence and general immigration issues
Just because your immigration application was rejected or refused dos not mean your immigration consultant or lawyer was negligent. Each case is different and it’s hard to tell if your immigration lawyer or consultant, you must look at whether the mistakes led directly to negatively affect the client’s immigration application. Professionals failing to meet the expected standard of care may cause application denials, missed deadlines, or the loss of rights and opportunities for their cleints.
Key examples include:
  • The application was rejected because an important application deadline or document was missed.
  • Some legal advice was inaccurate or incomplete. This resulted in an application being refused.
  • Submitting to the IRCC incomplete or inaccurate documents.
  • The client was not informed of several important developments in their case. This failure to update the client was meaningful, like when the IRCC requested further documents.
If professionals seriously fall short, clients can usually complain to the regulator or sue for damages.

Not every time an issue come up is it negligence. There are significant immigration challenges for everyone who navigates Canada’s immigration system and not all are cases in negligence. Canada’s immigration system's many complex legal and procedural issues are often the root cause of several problems and not always professional misconduct.
The key distinctions are as follows:
  • A client’s failure to meet the strict requirements for a visa, permanent residency, or other immigration status leads to ineligibility to immigrate.
  • Immigration law and policy changes often, sometimes with retroactive effect, and it can effect application eligibility and processing of the applications.
  • Many factors beyond the control of immigration consultants or lawyers can lead to visa application denials, including a criminal history, insufficient documentation or misrepresentations.
  • Some applications may experience processing delays from immigration authorities due to delays at the IRCC.
  • Exceptionally large demand at the IRCC or internal administrative issues could cause delays in these applications. 
The important differences are: 
  • Immigration negligence results from consultants' or lawyers' actions or inactions, which directly affect the outcome of the application
  • Negligence errors are the responsibility of consultants and lawyers. There can be issues outside of their control caused by the IRCC or the applicants
  • Clients can sue if they want to get compensation, orivded the court makes a finding of negligence. This cannot resolve a person’ immigration status which can only be done by  reapplying, appealing, or exploring other immigration options.
How Negligence Can Impact Your Immigration Status
Mistakes or negligence by your immigration consultant or lawyer can cause applications to be rejected, it can cause uncertainty in your work, you may incur additional costs to fix the problem and can lead to significant burdens for the individual. Mishandled cases frequently leave people feeling helpless, anxious and with an uncertain future. 

These issues can cause financial hardship, it may cause a person to lose their job, it may result in a person being deported and it may cause other losses too. A person’s immigration status affects all aspects of their life, it’s linked to their entitlement to access provincial healthcare, reduced prices for prescriptions, eligibility for EI and access to extended benefits at their work. Without a person’ immigration status, a number of their everyday supports can disappear overnight. 

Immigration negligence can delay family reunification, this means a person could miss really significant moments in their spouses or children’s lives. Being separated from a person’s family can be vert tough, if the mistakes of an immigration consultant or lawyer make that worse due to negligence it only makes that strain worse for the person. 

Negligent errors in your application could have meaningful and lasting consequences. Increased scrutiny of immigration applications and appeals may make them harder to process and you’re open to a finding of misrepresentations by the IRCC.
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For more information or to schedule a consultation, call us at 604-591-7321 or click the button below to contact us online.
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Immigration negligence can take many different forms and often the assessment is on a case by case basis. Immigration consultants and lawyers are required to provide their service to the standard of a reasonably competent professional in their field. They are required to comply with codes of conduct and not to take on work there are not competent for. While each cases has to be assessed on it’s merits here are some examples of things that are likely negligence:
  • A deadline was missed
  • Submission of Incorrect or Incomplete Applications
  • Inaccuate or incomplete advice
  • Failing to communicate an application rejection
  • Failing to give a person all the options which were available to them
If you suspect your immigration consultant or lawyer has been negligent, it’s important to seek legal advice right away. You have a duty to mitigate your damages, meaning you must not make things worse and early legal advice if you suspect negligence is crucial.
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For more information or to schedule a consultation, call us at 604-591-7321 or click the button below to contact us online.
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Can you sue an immigration consultant or lawyer for negligence?
In Canada, you have the right to sue an immigration consultant or lawyer for negligence if their actions or inaction have negatively impacted your case. Proving negligence requires strong evidence,, often in the form of expert evidence which is essential to support your claim. Consulting a qualified immigration lawyer is crucial, as they can review your case thoroughly and identify any mistakes made by your previous representative.
Consider these key points when dealing with potential negligence:
1.    Formal Complaints and Oversight
  • If your immigration consultant is licensed, file a formal complaint with the **College of Immigration and Citizenship Consultants (CICC)**, which oversees immigration consultants in Canada.
  • For lawyers, direct complaints to the **provincial or territorial law society** where the lawyer is licensed
2.    Possible Remedies
  • If negligence led to a denied application, you might reapply with corrected information. You could also appeal the decision, but ensure you act within the required timeframe.
3.    Legal Action
  • In cases of negligence, consider legal action to recover financial losses caused by the consultant’s or lawyer's error.
4.    Preventative Measures
  • To prevent future issues, research thoroughly when hiring an immigration professional. Verify credentials, check reviews, obtain multiple recommendations, and stay involved in your application process.
By choosing your representative carefully and staying informed, you can reduce the risk of negligence affecting your immigration case.
Steps to take if you’ve been a victim of immigration negligence
Save and keep all retainer agreements with the Immigration Consultant or Immigration Lawyer. Make sure to save any amendments to those retainers as well.

As a general rule, save anything you might consider as evidence including all communications with eh immigration consultant or lawyer. 

Obtain copies of all applications submitted to the IRCC  forms, together with your several supporting documents.

Requests a copy of your full file from your previous immigration consultant or lawyer. The file is considered a client’s property and they need to provide you a copy of your file if it has been requested. 

Contact your representative in writing, using emails, letters, or text messages as needed. It will be best to keep a written record of everything rather than relaying on memory or notes form a phone call.

Make sure you keep copies or payment receipts or invoices for services rendered by the immigration consultant or lawyer.

This evidence is important for proving negligence and it strengthens your case. Seek advice from a qualified immigration negligence lawyer for a thorough review of your case. They can help identify several errors or omissions and advise on the most effective way to address the situation. 

The regulatory bodies of licensed representatives review formal complaints and take actions regarding the conduct of the licensed representative. For example:The College of Immigration and Citizenship Consultants (CICC) allows Canadians to formally file complaints regarding immigration consultants. Lawyers can receive complaints; these are handled by the relevant provincial or territorial law society.

Several effective remedies may be available and the suitability of each depends on your specific circumstances. If your application was denied due to negligence, you should consult an immigration lawyer immediately to assess your best immigration options. It’s possible you may be able to appeal the decision if the appeal if filed within the correct timeframe.

If your representative was negligent, consider pursuing legal action to recover your losses. Conducting wide-ranging research before hiring an immigration professional is important and this thorough preparation will prevent many future problems. Examine several reviews, verify all credentials and obtain multiple recommendations. Paying close attention and awareness throughout the process help prevent negligence.
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For more information or to schedule a consultation, call us at 604-591-7321 or click the button below to contact us online.
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