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When to Hire a Third-Party to conduct your Workplace Investigation

February 20, 2025

When to Hire a Third-Party to conduct your Workplace Investigation

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If you have to undergo a workplace investigation, you’ll have a few options on who you can choose to conduct it. Here’s a few reasons why you’ll want to reach out to third party to conduct your workplace investigation, rather than handle it on your own.

No Neutral Investigator in your Organization

If you don’t have someone in your organization who can conduct the investigation fairly, you’ll want to hire a third-party investigator. Hiring a neutral third party can ensure staff are comfortable sharing what they experienced or witnessed, which they may not be if the investigator is someone they work with. If you hire someone within your organization to lead the investigation and they are biased (or even perceived to be) you can run into issues, including losing trust from your employees and damaging your company’s reputation.

No Experienced Investigator in your Organization

If no one in your organization has conducted a workplace investigation before, you’ll want to reach out to a third-party. A good workplace investigator will understand what is needed for a fair investigation and be skilled in the process, which can be impossible for someone with no prior experience.

Potential for Legal Action

If there’s a risk that the issue being investigated could lead to litigation or arbitration, you’ll want to go with a third-party investigator. In the event that you end up in court over what is being investigated, having a detailed report from a fair investigation conducted by an unbiased investigator can make a world of difference.

There are multiple compelling reasons to contract a third party for your workplace investigation. If you're looking to conduct a workplace investigation, reach out to our highly skilled workplace investigation team to ensure a fair, unbiased process.

If you have questions or would like to discuss a complaint in your workplace, please contact Fiona McFarlane, Senior Associate,to discuss your legal needs

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